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Returns Procedure

Returns SHIRdesign is possible in accordance with the provisions contained in the terms and conditions.
If you want to send a product back is that according to the following procedure.

Send an e-mail with return request to
Mention your order number and reason for return.
You will receive an email with further information on how to send the item back.
Willebrordstraat 14
4847 RK Teteringen

Once the package we received will be sent a new article to you, or will the purchase price be credited to you.

Returns Policy

  • The article will be refunded if it is returned within 14 days. The article in advance must be notified by email. The article will be reimbursed if it is unused and returned in original packaging.
  • Under the above conditions shall be credited to the purchase price or, in consultation, alternative products delivered to you.
  • The cost to send the item back will be borne by the buyer.
  • Any refund will be made within 14 days after termination of the agreement.
  • Reports an on malfunctions, beschadigd- or incorrectly shipped item within 3 days of receipt of the relevant article by mail to
  • Upon agreement on return particular, we will arrange a pick-up order via TNT.
  • In the event of malfunctions or damaged item, we will send you an equivalent replacement product. If this is not in stock, will be together to find a solution.

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